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Palm & Social Private Event Concierge Privacy Policy


Effective Date: August 1, 2026


At Palm & Social Private Event Concierge (“we,” “us,” “our” or “the Company”), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website, contact us or use our event planning and concierge services throughout the Tampa Bay area.


By using our website or services, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

We may collect information you voluntarily provide to us, including:

  • Your name
  • Email address
  • Telephone number
  • Mailing or billing address
  • Event date and location
  • Event type and preferences
  • Number of guests
  • Budget and planning preferences
  • Information about your event, celebration or business gathering
  • Dietary, accessibility or other event-related preferences you choose to provide
  • Payment and billing information when applicable
  • Communications you send to us through our website, email, telephone, text message or other channels


We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, referring website, pages viewed and general website usage information.


2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests
  • Provide event planning, concierge and coordination services
  • Prepare proposals, estimates, contracts and invoices
  • Communicate with you about your event or services
  • Coordinate with venues, vendors, entertainment providers, transportation companies and other event professionals when necessary to provide requested services
  • Process payments and transactions
  • Customize event recommendations and experiences
  • Improve our website, services and customer experience
  • Send service-related communications
  • Send promotional or marketing communications when permitted by law
  • Prevent fraud, misuse or unauthorized activity
  • Comply with applicable legal obligations


We will only use personal information for legitimate business purposes and in accordance with applicable law.


3. Information Shared With Service Providers and Vendors

Providing customized event planning services may require us to share certain information with trusted third parties.


For example, we may share relevant information with:

  • Event venues
  • Caterers
  • Florists and decorators
  • Entertainment providers
  • Transportation providers
  • Photographers and videographers
  • Rental companies
  • Technology and website service providers
  • Payment processors
  • Professional advisors
  • Other vendors or service providers specifically selected or authorized for your event


We share only the information reasonably necessary for the vendor or service provider to perform its role.


We do not sell your personal information as a business practice.


4. Payments

If you make a payment through our website or a third-party payment processor, that provider may collect and process your payment information directly.


We do not intentionally store complete credit card numbers or payment card security codes on our own systems unless specifically disclosed to you.


Third-party payment providers maintain their own privacy policies and terms, which may apply to your transaction.


5. Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools and similar technologies to help us understand how visitors use our website and to improve functionality and performance.


These technologies may collect information such as:

  • Pages visited
  • Time spent on the website
  • Browser and device information
  • General geographic information
  • Website interactions


You may be able to adjust your browser settings to refuse or limit cookies. Some website features may not function properly if certain cookies are disabled.


6. Third-Party Websites and Services

Our website may contain links to third-party websites, including venues, vendors, social media platforms, payment providers, booking services or other resources.


We are not responsible for the privacy practices, content, security or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites or services you access.


7. Communications

If you contact us through our website, email, telephone, text message, social media or another communication method, we may retain those communications to respond to your inquiry, provide services, maintain business records and improve customer service.


If you receive marketing communications from us, you may unsubscribe by following the instructions included in the communication or by contacting us directly.


Please note that opting out of marketing communications will not prevent us from sending necessary service-related communications.


8. Protection of Personal Information

We take reasonable administrative, technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration or destruction.


However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.


9. Children's Privacy

Our website and services are intended for adults and are not directed toward children under the age of 18.


We do not knowingly collect personal information from children under 18. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.


10. Florida and Other Applicable Privacy Laws

Because we operate in Florida, we may be subject to applicable federal and Florida privacy and data protection laws.


Depending on where you live and the nature of our relationship with you, you may have certain rights regarding your personal information, including rights to request access to, correction of, or deletion of certain personal information.



Any request concerning your personal information may be submitted using the contact information below. We will review and respond to requests as required by applicable law.


11. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations and fulfill legitimate business purposes.


The length of time we retain information may vary depending on the type of information and the reason it was collected.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable laws.


When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to periodically review this page for the most current version.


13. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us.


Palm & Social Private Event Concierge

Tampa Bay, Florida

Email: hello@palmandsocial.com

Phone: 727-651-8011

Website: www.palmandsocial.com

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